Overview

It’s pretty clear that cloud-based CRM is the right choice for organisations of any size. And when it comes to choosing a specific solution, Salesforce is the obvious choice. Here are just some of the reasons why:

Sales Cloud

Salesforce automation and CRM

Service Cloud

Customer service and help desk software

Marketing Cloud

Digital marketing platform

Community Cloud

Community collaboration software

Easy To Use

Salesforce is as easy to use as the websites you use every day. You can log in from anywhere, view and update customer data, and work with your colleagues—anytime you want. Get started right away and see a big impact on your business in no time.

Click To Customise

Really, it’s that easy. If you can click a mouse, you can change workflows, add fields, and create sales processes. The result? Higher productivity and automation like you’ve never had before.

Fully Featured

With Salesforce, you can take care of business, anywhere, anytime, on any device. You can track and crush your growth targets with real-time dashboards. You can keep a single shared customer profile, company-wide, and know you’re looking at the same up-to-date contact as service and marketing.

And when it comes to mobility, Salesforce is second to none. The Salesforce1 app is available for smartphones and tablets, and you can access over 2,000 apps from the Salesforce AppExchange – or write your own – to add the exact functionality you need for your business.

Customise for your unique Business Requirements

Salesforce enables customisation at all levels of the application – the user interface (UI) level, the business process level, and the data level. This customisation flexibility combined with CRM rich, pre-built functionality and embedded best practices means you can deploy CRM that is a perfect fit for your business, without having to build it yourself from the ground up.

With Salesforce, you point and click to configure the application without touching the underlying code, so you do not need a lot of training to get started. Customisation and extensions will not break in upgrades, eliminating the time and expense of potential rework. And for companies that do not want to go it alone, Salesforce certified consultants can help.